Help
  1. How do I order?
  2. How can I pay?
  3. Is it safe to use my credit card?
  4. What about your returns policy?
  5. How do I track my order?
  6. How to I contact customer service?

1. How do I order?
It's easy to order at Support Products. If this is your first time buying something, you'll want to place items in your shopping cart and proceed to checkout using our order form. You will be asked for your e-mail address and a password to register yourself as a shopper (don't worry - it's free). This way, the next time you come and shop with us, we will have your information already stored, and there'll be no need to input it again.

2. How can I pay?
We accept Visa, MasterCard, or American Express. When you are checking out, you will be prompted to enter your credit card number for payment.

3. Is it safe to use my credit card?
We guarantee that every transaction you make at Support Products will be 100 percent safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at Support Products. If you feel more comfortable, you may enter only your card's last five digits and its expiration date. Once you have fully submitted your order, you may phone in the rest of your card number.

4. What about your returns policy?
Within 30 days of receipt of your order, you may return any item in its original condition for a full refund. Please note that we can process returns and refunds only for items purchased from Support Products.

5. How do I track my order?
You can review the status of any order you have placed at Support Products simply by clicking the Order History link below your name at the left side of every page. From there, you will be able to review all of your orders.

6. How to I contact customer service?
To ask a question or share a comment, e-mail us at supprod@supportproducts.com. We return most e-mails within 24 hours. Or, call our Customer Service Department at 1-800-367-3206. We are open 7:30 to 16:30 CST, 5 days a week.

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